Privacy Policy

Last updated: 6 February 2026

1. Information We Collect

We collect information that you provide directly to us, including:

  • Email address when you subscribe to our newsletter
  • Location data (city/country) via your IP address for personalized event recommendations
  • Browsing behavior through cookies and analytics

2. How We Use Your Information

We use the information we collect to:

  • Send you event updates and newsletters (with your consent)
  • Show you relevant events near your location
  • Improve our website and user experience
  • Track affiliate link performance

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and understand how visitors interact with our website. You can manage your cookie preferences using our cookie settings tool in the footer.

Types of Cookies We Use:

  • Necessary Cookies: Essential for the website to function properly. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors use our website through Google Analytics and Microsoft Clarity (including session recordings and heatmaps).
  • Marketing Cookies: Used to track affiliate link performance and show relevant advertisements.

4. Affiliate Disclosure

NeedATicket.co.uk participates in affiliate marketing programs. This means we may earn a commission when you click on links to ticket vendors (such as StubHub and Ticketmaster) and complete a purchase.

Important Information:

  • No Additional Cost: You pay the same price whether you use our links or go directly to the vendor. The commission comes from the ticket vendor, not from you.
  • Affiliate Networks: We work with Impact.com (StubHub's affiliate network) and other ticketing platforms to provide you with ticket purchasing options.
  • Editorial Independence: Our affiliate relationships do not influence our event recommendations. We list events based on user interest and availability.
  • Transparency: All links that may generate a commission are clearly disclosed on our site with statements like "We may earn a commission when you purchase through links on our site."
  • FTC & ASA Compliance: We comply with the Federal Trade Commission (FTC) guidelines in the US and Advertising Standards Authority (ASA) rules in the UK regarding affiliate disclosure.

The commissions we earn help us maintain this free service, keep our event database updated, and cover hosting and operational costs.

5. Third-Party Services

We use the following third-party services:

  • Google Analytics: For website analytics and traffic measurement
  • Microsoft Clarity: For user behavior analytics, including session recordings and heatmaps. Clarity does not collect personally identifiable information (PII) and is GDPR compliant. Microsoft Privacy Statement
  • StubHub (via Impact.com): Affiliate links for ticket purchases
  • Ticketmaster: Affiliate links for ticket purchases
  • Brevo: For email newsletter management
  • Cloudflare: For hosting and security

Session Recording Disclosure:

We use Microsoft Clarity to understand how users interact with our website. Clarity records user sessions (mouse movements, clicks, and scrolling) to help us improve the user experience. Personal information such as passwords, credit card details, or any sensitive form data is automatically masked and not recorded. You can opt out of Clarity tracking through our cookie settings.

6. Your Rights (GDPR)

If you are in the EU/UK, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Withdraw consent at any time

7. Contact Us

If you have questions about this Privacy Policy, please contact us at: our contact page